Technical services · Jlebi
Jlebi and Mr. Fix: one place to run every service call
Meridian delivered the Mr. Fix service platform for Jlebi, bringing job intake, quoting, technician scheduling and job records into a single system.
Jlebi engaged Meridian to build the digital backbone for its Mr. Fix service line.\n\nWe delivered a single service platform covering enquiry intake from the website, quoting, technician scheduling and a written record for every completed job, so the office and the field work from the same information.\n\n**What we delivered.** Web enquiry capture that routes straight into the service desk, quoting and job assignment for technicians, and a job history that customers and the Jlebi team can rely on.\n\n**Where it stands.** The platform is live and continues to develop alongside Jlebi. Detailed results and a client quote will be added here once Jlebi has signed them off.
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